The Pines On Carmel Senior Living
$1,925 – $4,995/mo
Starting price
Memory Care
Care types
Studio, 2 Bedroom
Room options
Yes
Wheelchair access
About The Pines On Carmel Senior Living
The Pines On Carmel Senior Living in Charlotte’s Carmel neighborhood stands out for its comprehensive assisted living and specialized memory care programs. Residents benefit from attentive 24-hour nursing, medication management, and personalized support tailored to their needs. The community balances medical care with enriching daily activities such as fitness classes, creative arts, social events, and outings, fostering engagement and connection. Spacious, light-filled apartments and inviting common areas, including a library, spa, and game room, create a comfortable environment. Families appreciate the respectful, dedicated staff who ease transitions and maintain open communication, making The Pines a trusted choice for seniors seeking both care and community.
Our Care Approach
The Pines On Carmel emphasizes a person-centered care philosophy, combining skilled nursing and memory care with compassionate support. Staff members build personal connections while managing medical and daily living needs, ensuring residents receive tailored care in a respectful and dignified manner.
Family Experience
Families report feeling reassured by the transparent, respectful communication from staff and management. Visits are welcomed and the community’s active programming offers residents meaningful engagement that families appreciate. The staff’s responsiveness and personal attention ease family concerns during transitions.
Care & Services
Services and care programs available at The Pines On Carmel Senior Living.
Medical Care Services
Includes 12-16 hour nursing, medication management, health monitoring, and coordination with healthcare providers.
Personal Care Services
Assistance with daily living activities, mobility support, personal hygiene help, and 24-hour supervision.
Specialized Care
Dedicated memory care programming with trained staff, dementia and hospice waivers, and respite care options.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is frequently described as clean, bright, and well-maintained, with natural light enhancing the welcoming atmosphere.
Atmosphere & Community Feel
Residents experience a family-like vibe in a community large enough for social variety yet intimate enough for personal connections, supported by diverse daily activities.
Safety & Security
The Pines provides 24-hour supervision and medical oversight, with staff attentive to residents’ needs, contributing to a secure and supportive environment.
Amenities
Reviews
Based on 55 reviews
Reviews consistently praise the staff’s kindness, professionalism, and dedication, highlighting smooth transitions and personalized attention. Families note a strong sense of community with abundant activities that keep residents engaged. Some concerns appear in lower ratings but are outweighed by many positive testimonials emphasizing respect and quality care.
- Staff goes above and beyond to make residents feel special and cared for
- Smooth and supportive transition process for new residents
- Engaging activities for all levels that foster social connections
- A small number of low ratings suggest occasional concerns not detailed in reviews
- Mentions of gossiping among staff in some reviews
- Some communication and marketing issues noted by a few reviewers
Janet Haas
The Pines on Carmel is an absolutely wonderful place. My mother came from another facility, and the transition went so smoothly, which gave our family immense peace of mind. The staff truly goes above and beyond, and the level of care they provide is exceptional. Every single staff member is so incredibly kind, and they really go out of their way to make sure all the residents feel special and cared for. I especially want to thank Jamarcus in sales and Shushanna, who supervises Memory Care, for their incredible dedication—they truly go above and beyond for us. It gives me great peace of mind to know my mom is in such caring and capable hands. I highly recommend The Pines on Carmel to anyone looking for a compassionate and attentive staff for their loved ones.
Beverly Whitlow
My Mom is at The Pines on Carmel. We are so pleased with everything. The staff is great and there are activities for all different levels. My mom was living with me. I worked from home, so there wasn't much socializing with anyone her age. Now she has meals with her friends, chair excercise, getting her finger nails painted, physical therapy, different events in the TV room, birthday celebrations and so much more. There are activities going on all day. The center is large enough to meet plenty of people, but small enough so it has a family vibe. I can recommend The Pines on Carmel.
David York
When my sister and brothers started looking for AL for our 94 year old mother , we had a list of 4 different places in Charlotte. My sister called them all, but Jamarcus Scott at The Pines on Carmel was the only person who could answer all our questions on the first call. We decided on The Pines and after 30 days are very pleased with all the care our mother is receiving. Samantha Glass and her team have guided us through moving our mother into her apartment and making sure she is comfortable and well taken care of… The whole staff at The Pines is so friendly and helpful. We are pleased with our mother’s care.
17 more residents rated this community with an average of 4.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,925 – $4,995/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting at $1,925—significantly below the Charlotte area average—the community offers a strong value through comprehensive care services, extensive amenities, and a robust activity schedule. Families note the quality of care and staff dedication as key factors justifying the investment.
Location & Neighborhood
About the Area
Located in the Carmel area of Charlotte, The Pines On Carmel benefits from a suburban setting with convenient access to medical centers like Carolinas Medical Center-Pineville and Carmel Family Physicians. The neighborhood offers nearby shopping, dining, and places of worship, blending residential calm with practical amenities.
Nearby Attractions
- Carolinas Medical Center-Pineville
- Sharon Baptist Church
- Local shopping centers and restaurants
Public Transportation
- Local bus routes serving Carmel Road
- Nearby access to regional transit connecting to downtown Charlotte
Questions & Answers
Community Updates
Latest News
2025-07-18T17:45:23.000Z
Soak Up Summer with a Short-Term Stay!🔆 Whether you're recovering, recharging, or just curious about community life, our flexible respite care options offer the perfect summer refresh. Stay 14–30 days and enjoy bonus free days as part of our limited-time summer offer! Experience the comfort, care, and connection that make our community feel like home. Call us today to schedule your tour or learn more! To find the closest community to you, click here:
2025-05-27T23:00:10.000Z
☀️ Savor Summer with Us! ☀️ Nothing says summer like good food, warm smiles, and sunny strolls, and we’ve got all three waiting for you! 🌿 Join us for a complimentary lunch and personal tour of our community. Come see what makes life here so vibrant, welcoming, and full of joy. Whether you’re exploring options for yourself or a loved one, there’s no better way to experience the heart of our community than by sitting down at our table. 🍽️ 📞 Call today to reserve your spot — offer valid through June 30th, 2025! (704) 544-4979
2025-05-14T20:43:19.000Z
Peace of Mind Starts with a Tour!🌟 Don’t wait for a health scare or a crisis to explore senior living. Visiting us now allows you to make confident, informed choices — without the pressure of urgency.☀️ We invite you to experience the warmth, connection, and care our residents enjoy every day. Meet our compassionate team, explore vibrant programs, and see firsthand what life can look like when support and independence go hand-in-hand. Schedule a tour today — because your loved one deserves comfort, dignity, and a plan made with heart.
2025-04-29T17:15:08.000Z
🌷 Spring Into Savings🌷 There’s no better time than spring for a fresh start—and that includes making the move to senior living more affordable than ever. We’re offering special seasonal savings to help individuals and families take the next step with confidence. Whether you're exploring senior living for yourself or a loved one, we have financial resources and guidance available to support you. 💸 Limited-time move-in incentives 📋 Assistance with understanding benefits and funding options 🤝 Support from a caring team every step of the way We know that finances play a big role in this decision, and we’re here to help you navigate it with clarity and peace of mind. 📞 Give us a call or send us a message to learn more about current savings and how we can support your journey.
2025-04-21T18:00:21.000Z
Spring has sprung here at our community, and we want to share some exciting news from us and Sinceri Senior Living! We’re happy to share that our company is growing in all the right ways. Last week, Sinceri announced a series of promotions and enhancements to the Sinceri Executive Leadership Team. With these changes, we’re more dedicated than ever to supporting our communities, empowering our team members, and providing the highest level of care to the residents and families we proudly serve. These executive leadership promotions reflect our continued promise to care for every resident—like family. To learn more about how both our community and company are growing forward, and how this will make your experience in our communities better than ever, click the link below: 🔗
2025-04-16T18:15:20.000Z
Spring has arrived here at our community, and our hearts (and gardens!) are in full bloom. 🌸 This season, residents are embracing every opportunity to get outside, get moving, and grow something meaningful — whether it’s fresh flowers, new friendships, or cherished moments with loved ones. From planting pansies in our courtyard to sharing stories over sunshine and sweet tea, the spirit of spring is alive and well at our community. Here’s to longer days, warmer weather, and brighter moments — together. 🌷 To learn more about our spring savings, specials, and promotions, find a community near you below:
2025-04-04T01:33:56.000Z
Did You Know? Caregivers may be eligible for valuable tax benefits—and we’re here to help you learn more! At Sinceri Senior Living, we know that caring for a loved one is both rewarding and challenging. Understanding potential tax savings can help ease the financial burden and provide extra support for your journey. Connect with us today to learn more about how these benefits may apply to you!
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