The Reserve At Spring Hill

I broke my arm the day before thanksgiving. I was sent home from the hospital without care. Only some visits from home health aides. My background is a director of nursing at a facility in Bellevue. And many years as a charge nurse in a local facility. Because I realized I would not get better with one visit a week I called on my pcp to admit me to a skilled facility. My son reviewed all the local facilities and took me to the reserve. Knowing my background I was very skeptical. However I spent three weeks in physical therapy. I got one on one care. I cannot praise them enough. I elected to stay another four weeks on assisted living so I could continue my therapy. I live alone and couldn’t have cared for myself if I went home. After two months I did go home and continued my physical therapy as an out patient. Their care in physical therapy is individually structured to the patients needs. And your therapist stays with you the entire time assuring you are doing your exercises correctly. As an RN I want to say that facility excels in all aspects of care. The rooms are spacious and comfortable. You have a private bath, tv and phone. The food is like eating a a restaurant. You get to choose what you eat and there food is very tasty. They do a good job of having a lot of choices. Activities does a wonderful job with enjoyable thing to do during the day. The staff is very caring and there to meet your needs. Nurses are knowledgeable and keep on top of your plan of care to take care of you. And last but not least the facility is very clean. I could say more but to sum it up when I need care I will go to the reserve.

The facility itself is amazing. It was pleasant working there. The only thing I didn’t like was how Tamara G the nurse speaks to people. She is so rude and has been reported but nothing is ever done. She needs to learn manners and professional educate.

My 93 year old father was at the Reserve at Spring Hill for 3 weeks after breaking his femur for rehab. I can’t begin to tell what a good experience we had there!! The staff is amazing!! From the social worker to the nurses to the physical therapists to the cleaning and kitchen staff. My father was well taken care of and always treated with dignity and respect. The physical therapy was excellent and got him stronger than he has been in years. If you are ever in need of this type of care I can’t say enough to recommend this facility! Special thanks to Kelsey, Kyle and Emily!! You are the BEST!!