The Springs at Lancaster Village
$2,790 – $4,545/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About The Springs at Lancaster Village
The Springs at Lancaster Village provides a balanced senior living environment in Salem’s East Lancaster neighborhood, combining independent and assisted living options with a focus on respectful, attentive care. Residents benefit from spacious private and shared rooms, thoughtfully prepared meals tailored to dietary needs, and a variety of engaging activities like crafts, bingo, and outings. The community’s well-maintained grounds feature walking paths and social spaces that encourage connection and wellness. Families appreciate the supportive staff who assist with daily living needs without being intrusive, making it a reliable choice for seniors seeking both independence and assistance in a comfortable setting.
Our Care Approach
The Springs at Lancaster Village emphasizes respectful, non-intrusive assistance with daily living activities and medication management. Staff aim to balance resident independence with attentive support, though some reviews suggest variability in consistency and responsiveness, particularly around health protocol compliance and medication delivery.
Family Experience
Families generally find staff to be communicative and supportive, especially during move-in and care transitions. Many appreciate the respectful, attentive approach to their loved ones’ needs, though a few have reported frustrations with staff professionalism and responsiveness during critical moments.
Care & Services
Services and care programs available at The Springs at Lancaster Village.
Medical Care Services
Medication management and health monitoring are provided, though nursing care is not offered onsite. Emergency alert systems are available but may require additional fees.
Personal Care Services
Assistance with daily living activities such as hygiene and mobility is available, delivered with an emphasis on attentiveness without intrusion.
Specialized Care
Memory care and behavioral care are not provided; however, the community supports residents with dementia through attentive staff and tailored assistance.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The community is described as clean and well-maintained, with recent remodeling enhancing the atmosphere and spacious rooms that include kitchenettes.
Atmosphere & Community Feel
Residents and families note a welcoming atmosphere with social activities such as bingo, crafts, and outings, fostering engagement and companionship.
Safety & Security
While emergency alert systems are available, some reviews mention concerns about inconsistent staff adherence to safety protocols and occasional lapses in medication administration.
Amenities
Reviews
Based on 21 reviews
Reviews reflect a generally positive experience with caring and helpful staff, good food quality, and a clean, pleasant environment. Some families highlight strong support during transitions and ongoing care responsiveness. However, a few reviews raise concerns about staffing consistency, medication management, and occasional lapses in professionalism, indicating variability in care quality.
- Staff are friendly, helpful, and supportive during move-in and care transitions
- Meals are well-prepared, tasty, and accommodate special diets
- The facility is clean, well-maintained, and offers a variety of activities
- Concerns about staff not consistently following health protocols like mask-wearing
- Reports of medication delays and staff inattentiveness during critical times
- Some families experienced disrespectful behavior and understaffing issues
Antonio Reybol
Shaunas customer service , and passion, were outstanding. She has a great heart Thank you so much.
Ed O'Neil
They did a very good job with making our relative comfortable and showed kindness the whole time she was there.
Melita Vanderbeck
The outside is beautiful but Admin turns a blind eye to staff refusing to wear mask During state mandate even with pictures of her not wearing it. Same med tech refused to give my dying mother medication until hospice sent an RN to remedy the situation, staff yelled at each other in lobby while residents were having a movie (in same lobby), noc med tech caught sleeping in lobby (again, pictures sent to Admin) when my mom needed meds and catheter emptied. All Admin does is say "I'm sorry" and try to smooth things over. The staff RN felt it necessary to comment on hairstyles in family pictures on the wall (again when my mom was actively dying) rather than show compassion and respect. I had to stay in my mom's room with her the last week of her life 24/7 to personally administer hospice meds to ensure she got them timely. I couldn't be her daughter, I had to be her caregiver while this facility was paid thousands of dollars.
9 more residents rated this community with an average of 3.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,790 – $4,545/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from approximately $2,790 to $4,545 per month, which is below the Salem area average. Families note the community offers good meal quality and activities, but some feel the cost may not always align with care consistency, especially regarding staffing and emergency services.
Location & Neighborhood
About the Area
Located in Salem’s East Lancaster neighborhood, The Springs at Lancaster Village benefits from a suburban setting with convenient access to local parks, dining, and essential services. The area offers a calm environment with nearby amenities that support an active and comfortable lifestyle for seniors.
Nearby Attractions
- Royal Oaks Park
- Olive Garden
- Chipotle Mexican Grill
Public Transportation
- Local Salem bus routes serving Market St NE
- Nearby transit stops connecting to Salem city center
Questions & Answers
Ready to learn more about The Springs at Lancaster Village?
Get your free personalized path or schedule a visit today.