The Victorian Assisted Living
$3,500 – $4,874/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About The Victorian Assisted Living
The Victorian Assisted Living in Rapid City provides a medium-sized setting where residents can enjoy a variety of amenities including walking paths, an on-site barber and salon, and community-sponsored activities like movie nights and resident-run events. Located near convenient healthcare and local spots such as Walgreens and Lost Cabin Beer Co., it balances accessibility with a homelike atmosphere. The community supports daily living needs with 24-hour supervision, medication management, and assistance with bathing and dressing. While pricing is competitive for the area, families should weigh the mixed feedback on care quality when considering this community.
Our Care Approach
The Victorian provides 24-hour supervision and assistance with daily living tasks such as bathing and dressing, alongside medication management. While some reviews highlight attentive and compassionate care, others reveal issues with neglect and unprofessional behavior, suggesting variability in care quality.
Family Experience
Families often find the staff warm and accommodating, appreciating the social activities and clean environment. However, some express frustration over communication lapses, especially when incidents occur, leading to mixed feelings about overall family satisfaction.
Care & Services
Services and care programs available at The Victorian Assisted Living.
Medical Care Services
Medication management and coordination with healthcare providers are provided, but nursing care is not formally offered onsite.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and transfers is available, supported by 24-hour supervision.
Specialized Care
Memory care and behavioral care are not provided at this community.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is noted as clean and fresh by multiple reviewers, with well-maintained grounds including a courtyard and walking paths.
Atmosphere & Community Feel
Residents and families describe a homey and friendly environment with social activities and a supportive community, though some reviews mention a lack of consistent care impacting the atmosphere.
Safety & Security
Safety concerns have been raised due to incidents like unreported falls and neglect, indicating potential gaps in communication and supervision despite 24-hour staffing.
Amenities
Reviews
Based on 8 reviews
Reviews for The Victorian Assisted Living reveal a divided experience. Several families praise the friendly and caring staff, clean environment, and engaging activities. However, significant concerns about neglect, poor communication, and inconsistent care have been reported, including serious incidents like unreported falls. This split results in an overall moderate rating of 3.5 stars from eight reviews.
- Staff described as friendly, helpful, and caring toward residents
- Clean and well-maintained building with a homey atmosphere
- Engaging activities such as exercise programs, concerts, and pet visits
- Reports of neglect including missed meals and inadequate hydration
- Poor communication with families, especially regarding resident incidents
- Some staff and management described as unprofessional and unreliable
Mary Arntz
If you're looking for a place that is beautiful on the outside this is your place! Sadly, thats the only good thing the facility provides. I was very excited when my mother entered The Victorian! The first day she was there I was already disappointed. The food is terrible, the aides and nurses are nice until they have any issues with a resident. Nobody contacted me when my mother fell, that resulted in a fracture in her pelvis that subsequently ended with her in the hospital. The Victorian did not want her back after all of this. They claimed she needed too much help. After she went to rehab they still said no to her coming back. We took her in at our house until her strength came back. She's now at Garden Hills in Spearfish, a very caring place with a great staff!
Darci McManigal
The Staff, from Janelyn, Casey, & all of the awesome Nurses & CNA's, the Activity Director, to Joe and all of the amazing Kitchen Staff, to the Maintenance & Housekeeping Crew, make this place amazing. They all care deeply & take such perfect care of our special, beautiful friend, Cindy. They treat her with dignity and make her days bright & special. Each of them are so helpful & accommodating & we appreciate each of them deeply.
Nicole Ryu
The staff is just utter garbage. They are notorious for neglecting their residents. I have even seen it first hand! Wow! lol Oh yeah, and the head dude jason is also garbage and horrible with the elderly as well as children. Look somewhere else for your loved one. Perhaps, the Fairmont.
2 more residents rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,500 – $4,874/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,500 to $4,874, The Victorian is priced below the local average, offering a range of amenities and services. Families should consider this affordability alongside the mixed reviews on care consistency when evaluating value.
Location & Neighborhood
1321 Columbus St, Rapid City, SD 57701
Get DirectionsAbout the Area
Situated in Rapid City, The Victorian Assisted Living benefits from proximity to healthcare services like Ultimate Hearing and convenient retail such as Walgreens. The nearby First United Methodist Church offers spiritual support, while local dining and social spots add to the neighborhood's liveliness.
Nearby Attractions
- Ultimate Hearing
- Walgreens
- Lost Cabin Beer Co.
Questions & Answers
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