The Village At Willow Crossings

As a weekly volunteer in Willow Crossing's Memory Care unit, Harbor Crossing, I have seen many examples of the care and concern the staff has for their residents. The interactions between the Activity Director and the people she cares for, as well as the manner in which the CNAs treat the residents, has been heartwarming. There are lots of smiles, gentle touches and hand holding, and friendly conversations between the staff and those caring for them. This is a wonderful atmosphere to experience.

Over a decade ago my parents moved from our home of many years into assisted living at VWC. While I was at first very apprehensive about the change, over the years I have found my initial fears to have been unfounded. Whatever VWC’s recruiting process, they employ an extraordinary staff—one consisting almost exclusively of people much kinder, friendlier, more caring, more patient, and more positive in outlook than the norm. These are people who enjoy interacting with the residents, like what they are doing, and do it well—from those who cook wonderful meals for the residents to those who clean residents’ rooms to the nursing staff and the management. Of special note is the assistance the staff gives residents with practical matters such as, e.g., internet purchases and device maintenance. The planned activities, special meals, and social events are also very popular; and VWC has a vibrant sense of community that never feels overwhelming. I would want and expect nothing less for my parents and, as I have told VWC staff, in taking care of my parents they have been taking care of my sometimes-anxious mind as well. More importantly than this, my dad—alone since my mother died some years ago—has come to look on VWC with a great sense of affection and familiarity. I will be grateful to the Village as long as I live.

An absolute joy to have found The Village at Willow Crossings for my mom to thrive in during her golden years. A very welcoming, clean, tastefully decorated facility. Over her 7 years living here, she found lasting friendships, was treated respectfully at all times and at the end was surrounded and loved by her family including the most compassionate bunch of staff who I came to feel were actual extended family members. I would recommend The Village to anyone looking for the best facility around.