The Village Health & Rehabilitation
$3,900 – $5,400/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
No
Wheelchair access
About The Village Health & Rehabilitation
The Village Health & Rehabilitation in Missoula is a rehabilitation center known for its lush gardens and award-winning history since 1981. It provides skilled nursing and memory care with a focus on restorative therapies and personalized service. The community features chef-prepared meals, social activities, and a welcoming courtyard that encourages engagement and healing. While some reviews praise attentive nursing and therapy teams, others highlight inconsistent staff training and challenges in care delivery, making family advocacy important. The Village blends medical support with a homelike setting, aiming to support residents’ recovery and well-being in a peaceful environment.
Our Care Approach
The Village Health & Rehabilitation emphasizes skilled nursing and restorative therapies, including physical and occupational therapy, with 24-hour supervision. However, reviews indicate variability in staff training and care consistency, suggesting a care approach that benefits from active family engagement and oversight.
Family Experience
Families report mixed experiences; some appreciate the attentive care and friendly staff, while others feel compelled to advocate strongly due to lapses in care and communication. Regular visits are encouraged to ensure loved ones receive proper attention and support.
Care & Services
Services and care programs available at The Village Health & Rehabilitation.
Medical Care Services
Skilled nursing care with 24-hour supervision, medication management, wound care, respiratory therapy, and post-surgical rehabilitation.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, toileting, and mobility support.
Specialized Care
Memory care programming tailored for residents with dementia or Alzheimer’s, alongside physical, occupational, and speech therapies.
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Living Environment
Cleanliness & Maintenance
The facility is generally clean and tidy with well-maintained outdoor gardens and courtyard, though housekeeping staff appear understaffed at times.
Atmosphere & Community Feel
Resident morale is described as good, with some staff fostering a warm, engaging atmosphere, but inconsistent staff attitudes can affect the overall community experience.
Safety & Security
Safety concerns arise from reports of delayed responses to call buttons and occasional neglect, indicating the need for stronger staff vigilance and family involvement.
Amenities
Reviews
Based on 38 reviews
Reviews for The Village Health & Rehabilitation are mixed, with some families commending the caring nursing and therapy staff and the clean, pleasant environment. However, many express concerns about understaffing, inconsistent care quality, poor food, and communication issues. Families often emphasize the need for vigilant advocacy to ensure proper attention and therapy for their loved ones.
- Nurses and physical/occupational therapy teams are skilled and attentive
- Staff members like Dick bring joy and laughter to residents
- The facility grounds are lovely and the environment clean
- Some nursing assistants and other staff lack adequate training
- Physical therapy and rehabilitation services are sometimes inconsistent or missing
- Communication with medical staff can be poor, with families feeling ignored
Gaia Butterfly
My family member was there for about two weeks. I'm a doctor. There are a lot of pros and a lot of cons about this place. They have a lot of staff that seem to care about the patients. All of the staff are very nice. Many of the nursing assistant and other staff do not seem well trained. But, the nurses and PT/OT teams seem good. They serve the patients three meals a day but the food is terrible. If you're assigned Dr.Brown, and you need to physically see her (or speak to her)- you can forget about that! The care is via the "telephone game". Someone will relay the message. The outside grounds are lovely. Housekeeping is understaffed.
Patty Hagglund
If I could give zero stars, I would. My mom was sent here for rehab after being in the hospital for two weeks. She was supposed to receive therapy to help her walk again, but that never happened. She often had to ask just to be taken for a walk, and even then, half the time no one showed up. There was essentially no physical therapy provided. Staff told her she couldn’t get out of bed by herself and had to use the buzzer for assistance to go to the bathroom. Yet when she buzzed, no one ever came. That is unacceptable care. This facility is not focused on rehabilitation or patient well-being. To make matters worse, they insisted she needed to stay another week — and I am 99.9% certain this was about billing her insurance, not about her recovery. This place is uncaring, unprofessional, and unworthy of the name “rehab.” They should not be caring for anyone!!!
matt fowler
My mother has been a resident at The Village Health and Rehabilitation - Pearl Unit in Missoula, MT for the past couple of years, and we continue to be very impressed with the quality of care she receives.
11 more residents rated this community with an average of 2.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,900 – $5,400/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing details are not specified, but the community is noted to be above average cost for the area. Given mixed reviews on care quality and food, families should weigh the benefits of skilled therapy services against concerns about staffing and service consistency.
Location & Neighborhood
About the Area
Located in the Franklin to the Fort neighborhood of Missoula, Montana, The Village Health & Rehabilitation benefits from a serene setting with access to local healthcare providers, pharmacies, and outdoor parks. The area supports a peaceful environment conducive to recovery and wellness.
Nearby Attractions
- Local parks for walking and relaxation
- Cozy cafes in the Missoula area
- Nearby pharmacies and medical offices
Public Transportation
- Local Missoula bus routes serving South Avenue West
- Regional transit options connecting to downtown Missoula
Questions & Answers
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