The Waterford At Creekside
$1,907 – $5,931/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About The Waterford At Creekside
The Waterford At Creekside in North Central Pensacola features a unique cottage-style memory care setting that fosters close connections and individualized attention. Residents live in spacious apartments with private bathrooms and safety features like walk-in showers and emergency call systems. The community emphasizes dignity and engagement through its Magnolia Trails™ program, daily activities, and well-maintained outdoor walking paths. With 24-hour nursing support, medication management, and assistance with daily living tasks, families can feel confident their loved ones receive attentive care. Amenities such as a fitness room, spa, game room, and community transportation enrich daily life, while nearby conveniences like Gulf Coast Primary Care and Walgreens add practical ease.
Our Care Approach
The Waterford At Creekside focuses on personalized memory care through its Magnolia Trails™ program, emphasizing routines that honor each resident’s dignity and story. Nursing care is available 12-16 hours daily with 24-hour supervision, supporting activities of daily living such as bathing, dressing, transfers, and medication management. Staff training aims to provide compassionate, attentive care tailored to mild cognitive impairments.
Family Experience
Families typically experience supportive communication from front office and nursing staff, with helpful assistance in coordinating appointments and care logistics. While many appreciate the smooth transitions and attentive staff, some express frustration over caregiver turnover and recommend vigilance to ensure consistent care quality.
Care & Services
Services and care programs available at The Waterford At Creekside.
Medical Care Services
Includes 12-16 hour nursing care, medication management, health monitoring, and 24-hour call system support.
Personal Care Services
Assistance with bathing, dressing, transfers, grooming, toileting, and daily living activities is provided.
Specialized Care
Memory care is delivered through the Magnolia Trails™ program, offering secure, homelike environments and personalized support for dementia and mild cognitive impairment.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The community is praised for being consistently clean, fresh, and well-maintained, contributing to a pleasant living environment.
Atmosphere & Community Feel
Residents benefit from cottage-style living that encourages close connections, with active daily activities and social programs fostering engagement.
Safety & Security
Safety features include 24-hour nursing care, emergency call systems, sprinkler and smoke alarms, and secure memory care programming to ensure resident well-being.
Amenities
Reviews
Based on 100 reviews
Reviews highlight a consistently clean and well-maintained facility with friendly, helpful staff who support residents’ needs and family logistics. Positive comments focus on smooth transitions, attentive caregivers, and active community involvement. Some concerns include caregiver turnover and communication challenges, with a few reviewers advising caution and recommending monitoring care closely.
- Facility is always clean and well maintained
- Staff are thoughtful, friendly, and helpful with logistics and medication management
- Smooth and stress-free family member transitions facilitated by caring staff
- High caregiver turnover leading to inconsistent care
- Some caregivers lack training in communication and kindness
- Families feel the need to monitor care closely due to variable caregiver attentiveness
Donna
No comment
Chrisann Brown
Always fresh and clean,staff is thoughtful and friendly. All the residents there are clean and looks happy.
Steph M
Do not put your family member here without a camera, that’s how you learn what really goes on. You are at the mercy of the caregivers. Some care some don’t. Most are not trained to even speak nicely. Too much turnover rate, as soon as you get used to a caregiver, they go somewhere else.Do yourself a favor and get a camera it’s the only way to hold them to accountability.
33 more residents rated this community with an average of 4.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,907 – $5,931/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly pricing ranging from approximately $1,900 to $5,900, The Waterford At Creekside offers competitive rates below or near local averages for memory care. Included services such as meals, housekeeping, transportation, and 24-hour staff support add value, though some families note concerns about caregiver consistency that may impact perceived value.
Location & Neighborhood
About the Area
Located in North Central Pensacola along University Parkway, The Waterford At Creekside benefits from proximity to essential healthcare providers like Gulf Coast Primary Care and convenient pharmacies such as Walgreens. Nearby dining options and community spots like Olive Baptist Church contribute to a well-rounded neighborhood setting that supports residents’ social and practical needs.
Nearby Attractions
- Gulf Coast Primary Care
- Walgreens Pharmacy
- Panera Bread
Public Transportation
- Community-operated transportation services
- Access to local bus routes along University Parkway (inferred from location)
Questions & Answers
Community Updates
Latest News
2025-06-17T18:30:07.000Z
June is Alzheimer’s and Brain Awareness Month, and The Longest Day is just around the corner. To mark the occasion, our community is hosting meaningful activities to honor those affected by dementia and raise awareness. Wear purple, share your story, and support our efforts by donating to alzassociation. Let’s shine a light together this Friday, June 20.
2025-06-12T20:15:03.000Z
Through our Magnolia Trails™ memory-care program, we provide personalized, evidence-based support that honors each resident’s story with dignity and joy. On June 20, join us for The Longest Day as our communities rally for the Alzheimer’s Association. Our commitment goes far beyond this fundraiser. It is present in every meal, every smile, and every moment of care. Read how we champion awareness year-round -
2025-06-04T20:00:51.000Z
June is Alzheimer’s and Brain Awareness Month. Did you know that staying socially engaged, following a Mediterranean diet, and keeping mentally active can all help protect brain health? Learn more through our Magnolia Trails memory care program by visiting our website, link in bio.
2025-05-07T20:30:07.000Z
As we honor our extraordinary nurses this week, we want to hear from you — our residents, families, and staff. Have a nurse who made a difference in your life? A moment that stood out? A story worth sharing? Drop a comment below or send us a message — we’d love to highlight the incredible impact our nurses have made, big and small. Let’s fill this week with gratitude, memories, and appreciation for the people who give so much of themselves every day.
2025-05-06T14:01:30.000Z
This week, we’re celebrating the heart of our community — our incredible nurses! Their compassion, dedication, and unwavering care make a difference in the lives of our residents every single day. Whether it’s a comforting word, a helping hand, or a listening ear, our nurses go above and beyond to ensure everyone feels safe, supported, and valued. Thank you for the love you give and the lives you touch. We appreciate you more than words can say!
2025-04-13T14:30:07.000Z
Yes, our Magnolia Trails Memory Care program provides compassionate, personalized care for those with Alzheimer's or dementia. Reach out to learn more about our unique approach to memory care.
Ready to learn more about The Waterford At Creekside?
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