The Waterford Care Center
$7,000 – $11,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About The Waterford Care Center
The Waterford Care Center in Chicago’s Rogers Park neighborhood specializes in skilled nursing and rehabilitation with a strong focus on medical recovery and long-term care. Known for its attentive and multilingual staff, the center supports residents through comprehensive therapy programs, including stroke and orthopedic rehabilitation. Families appreciate the facility’s clean environment and the staff’s dedication to treating residents with kindness and respect. The community’s location near local parks and the lakefront adds a peaceful backdrop, while amenities like full-service dining, scheduled activities, and beautifully maintained gardens enhance daily life. Open 24/7, Waterford provides a steady, supportive setting for seniors needing medical and personal care.
Our Care Approach
Waterford Care Center emphasizes skilled nursing and rehabilitation, with 24-hour medical care and personalized therapy programs. Staff demonstrate patience and cultural sensitivity, supporting residents’ physical recovery and comfort. However, some reviews suggest variability in care quality and responsiveness.
Family Experience
Families often report positive interactions with staff who communicate patiently and provide reassurance during difficult transitions. Visitors note a welcoming atmosphere and appreciate the multilingual support, though some express frustration with management and communication inconsistencies.
Care & Services
Services and care programs available at The Waterford Care Center.
Medical Care Services
24-hour skilled nursing, medication management, wound care, and comprehensive rehabilitation programs including stroke and orthopedic therapy.
Personal Care Services
Assistance with daily living activities, dietary support including special diets, and multilingual staff to aid communication.
Specialized Care
Rehabilitation services focused on recovery after surgery or illness; hospice care is also supported as noted in reviews.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews commend the facility’s cleanliness and well-maintained rooms, contributing to a comfortable environment for residents.
Atmosphere & Community Feel
The community is described as friendly and welcoming, with staff treating residents like family and fostering a supportive social environment.
Safety & Security
While some families feel secure due to strict COVID-19 protocols and attentive care, others raise concerns about theft and insufficient management oversight.
Amenities
Reviews
Based on 40 reviews
Reviews reveal a mixed picture: many families praise the caring, patient staff and effective rehabilitation services, highlighting the friendly atmosphere and clean facilities. However, a notable portion of reviews express serious concerns about management, theft, and inconsistent care quality. Positive feedback often centers on therapy success and staff kindness, while negative comments focus on accountability and communication issues.
- Staff are caring, kind, and patient
- Facility is clean with friendly, helpful personnel
- Effective rehabilitation and therapy services
- Concerns about theft and lack of accountability
- Issues with management responsiveness and transparency
- Reports of unprofessional behavior and neglect
Amy Laudermith
My is aunt is currently here for long term care because we can’t care for her. The staff are caring and kind and very patient. I cannot recommend this facility enough to anyone looking to place their loved one who needs more care than they can provide at home
Semha
My dad father-in-law lives in this nursing home and it’s been like a second home for my family. Everyone is very friendly caring, and I would recommend this place to everyone
Kalavati Patel
Great facility. It's very clean with friendly staff. They took great care of my family member.
10 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$7,000 – $11,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly rates between $7,000 and $11,000, the center offers extensive medical and personal care services, including specialized rehabilitation and dietary accommodations. While many families find value in the quality of therapy and staff dedication, concerns about management and security may affect perceived overall value.
Location & Neighborhood
About the Area
Located in Chicago’s diverse Rogers Park neighborhood, The Waterford Care Center benefits from a culturally rich and vibrant community near the lakefront. The area offers easy access to parks, local dining, and essential services, providing residents with a pleasant and convenient setting.
Nearby Attractions
- Lake Michigan Beach
- Rogers Park Parks and Green Spaces
- Local dining spots such as SoFo Tap and Starbucks
Public Transportation
- CTA Bus Routes along Sheridan Road
- Nearby CTA Red Line Stations
Questions & Answers
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