The William Senior Living

I will be filing with the EEOC. I was harrased for my beliefs by the Executive Director. I reported it to the corporate person in charge. They did nothing. He makes people very uncomfortable with his remarks about age, smoking pot, gender roles and plain nasty language. I will be taking this to the investor group in New York. They will just sweep this under the rug like everything else. They also let elderly folks stay in a memory care cottage that is literally falling apart. Funny thing is that they have a remodeled one they refuse to move the residents into. It is so odd.There is so much more..

Our experience with the William was horrible.They had my mom in a room with no AC for 5 days. And this is when the temperature was over 100 degrees outside. Her door automatically closes behind her, so it was even hotter inside. Simply disgusting. I had to get the State involved because no one should ever be treated like this. Don't put your family members here. my mom wasn't moved until I brought it up to them. I have lots and lots of videos showing that multiple RA's went into my room and did NOTHING. Disgusting. Also Brandon , the director at that time, said that he was waiting for the lowest bid to come in. They said the repairs were done in a timely matter. Nope, all they did was pull them off of Cottage A and use those parts to piece mill it. Even Cottage A has AC problems. Those poor people in there. So sad. The William has no regard towards human health.We spend all this money and they're waiting for the lowest bid. Seriously. WTH. There are only 2 RA's that are good there .

Our experience with my grandma living within Cottage C has been less than ideal. We've attempted to voice concerns to the Director, but he's always occupied himself rather carelessly in other ways while attempting to speak with him such as by coloring his desk or repeatedly opening and closing his desk drawer. There's the issue of food quality and portions going down. Staff often report that they feel understaffed when only one member is managing the entire building. The WiFi access in the building is near nonexistent due to the one access point that they think is sufficient for the space. There was clearly no pre-planning done on that front with the cheapest solution being what was deployed. Speaking of cheap, while the AC units were out in the dog days of Texas summer, this facility thought it best that they wait several days until they could get quotes from several companies such that they may find the cheapest option to go with (as told to us by the Director). This is abhorrent and a blatant disregard for human health and safety. Things do cost money, yes, but trapping people in low-grade wooden ovens may also be costly too--lives may be lost. I'm glad we'd stopped to visit her, else we would have never known that the AC was down. Had it not been for our rush to get her into a new facility due to her old one closing, I can assure you that we would have never chosen this place.