Timberlake Care Center
$1,910 – $6,410/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Timberlake Care Center
Timberlake Care Center in South Kansas City provides assisted living and skilled nursing services with a variety of room options including private, studio, and one-bedroom units. The community features numerous amenities such as an arts room, fitness and activity rooms, a library, and outdoor spaces including walking paths and a garden. Despite these offerings, recent reviews highlight serious concerns about care quality and facility conditions, emphasizing the need for families to carefully evaluate this community. Located near essential services like CVS Pharmacy and local dining, Timberlake sits in a culturally diverse neighborhood with a median income reflecting a working-class community.
Our Care Approach
Timberlake Care Center provides assisted living and skilled nursing services with 24-hour supervision and assistance with daily activities. However, reviews indicate significant lapses in care delivery, including delayed responses, medication errors, and neglect. The care approach appears compromised by understaffing and management issues.
Family Experience
Families frequently express frustration and worry due to poor communication and inadequate care. Visits often reveal residents in distress or unsanitary conditions, and some families report feeling ignored by staff. Overall, family satisfaction is low with many advising against choosing this community.
Care & Services
Services and care programs available at Timberlake Care Center.
Medical Care Services
Includes medication management and health monitoring with 24-hour call system; however, reviews report inconsistent medication administration and poor follow-up.
Personal Care Services
Assistance with bathing, dressing, and mobility is provided, but many reviews highlight neglect and delays in attending to residents' personal needs.
Specialized Care
No memory or behavioral care services are offered. Skilled nursing is available but reportedly hampered by staffing and quality issues.
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Living Environment
Cleanliness & Maintenance
Multiple reviews report dirty rooms, unclean carpets, trash not removed daily, and issues like rain leaking through windows. Lack of air conditioning during summer months caused discomfort. Overall, maintenance appears inadequate.
Atmosphere & Community Feel
The social environment is marred by reports of rude and unprofessional staff, leading to a tense atmosphere. While some residents and staff form positive bonds, the general sentiment reflects dissatisfaction and distress.
Safety & Security
Concerns about resident safety arise from reports of neglect, such as residents left in soiled bedding and delayed medication administration. No specific security features are mentioned, and understaffing raises safety risks.
Amenities
Reviews
Based on 27 reviews
The majority of reviews express significant dissatisfaction with Timberlake Care Center, citing poor hygiene, delayed or inadequate care, understaffing, and unprofessional staff behavior. A small number of positive comments mention kindness and some good care, but these are heavily outweighed by complaints about neglect and facility conditions. Families frequently report frustration and distress over the treatment of their loved ones.
- Some staff members are kind and caring
- A few employees had good relationships with residents
- The facility offers a range of activities and amenities
- Residents often left in unsanitary conditions for long periods
- Staff shortages lead to delayed responses to call lights
- Poor facility maintenance including lack of air conditioning and cleanliness issues
Dan Stewart
Poor care
Monica Horton
If there was an option to give 0 stars I would. The word care should not even be in the title of this facility. The condition are horrendous and that’s putting it mildly. My BF’s loved one is a current resident and many times when he or I go to see him he is laying in the bed in urine and feces. In addition there are swarms of flies flying around him and the room. When we push the call light it’s at a minimum of 30-45 minutes before anyone responds! Many times we have had to change him ourselves. As a nurse myself, I would NEVER put my enemy in this place as that alone is crude punishment. If you care about your loved one do NOT send them here.
Brescia Irvin
They don’t care for the residents they get left for hours with out any kind of care, and the nurses there are horrible people the nurses don’t care about the care they receive,or give them their medicine on time and they’re no where to be found most of the time.Horrible working conditions, no A/C, unfortunately there under staff , and the workers are allow to talk / treat you any kind of way, and when I quit working there the corporate staffing lady literally lie to me and told me that police came to the looking for me all because I quit I now have a open lawsuit against them because she discriminated my character!
9 more residents rated this community with an average of 1.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,910 – $6,410/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $1,910 to $6,410 per month, which is above the local average. Given the reported quality concerns, families may find the value proposition lacking, especially considering the negative feedback on care and facility conditions.
Location & Neighborhood
About the Area
Situated in South Kansas City, Timberlake Care Center is part of a diverse neighborhood with a strong Hispanic presence and a median income around $49,000. The area offers access to healthcare providers, pharmacies, and casual dining, reflecting a working-class community with cultural variety.
Nearby Attractions
- Discover Vision Centers
- CVS Pharmacy
- McLain's Market café
Public Transportation
- Local bus routes along Holmes Road
- Nearby transit connections to downtown Kansas City
Questions & Answers
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