Touchmark On South Hill
$5,250 – $8,400/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Touchmark On South Hill
Touchmark On South Hill distinguishes itself with a broad continuum of care set within 19 acres of beautifully maintained grounds in Spokane's Lincoln Heights neighborhood. Residents can choose from private studios to one-bedroom apartments, all designed for comfort and independence. The community supports a range of needs including independent living, assisted living, memory care, skilled nursing, and rehabilitation. Its on-site Health & Fitness Studio and extensive wellness programs encourage active lifestyles, while chef-prepared meals and social events foster connection. Families appreciate the 24-hour nursing support and attentive staff, although some reviews note communication challenges. The peaceful setting near Manito Park and local amenities adds to the appeal for seniors seeking both care and engagement.
Our Care Approach
Touchmark On South Hill emphasizes a person-centered care model with licensed nurses available 24/7 and a clinical services team providing centralized support. Care includes assistance with daily living activities, medication management, and rehabilitation therapies. The community aims to tailor care plans through initial and ongoing assessments, though some reviews suggest room for improvement in communication and care coordination.
Family Experience
Families often commend the kindness and professionalism of nursing staff and appreciate the support during rehabilitation stays. However, some report frustration with delayed or insufficient communication, especially regarding skilled nursing care and social worker responsiveness. Visitor experiences vary, with some noting helpful staff and others encountering unhelpful front desk personnel.
Care & Services
Services and care programs available at Touchmark On South Hill.
Medical Care Services
Includes 24-hour licensed nursing, medication management, skilled nursing care, and rehabilitation services such as physical and occupational therapy.
Personal Care Services
Support with activities of daily living including bathing, grooming, dressing, and mobility assistance provided by trained caregiving staff.
Specialized Care
Memory care services are available, focusing on residents with dementia and Alzheimer's, alongside rehabilitation and therapy programs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Facility upkeep is highly praised, with building services described as exceptional in maintaining a clean and attractive environment.
Atmosphere & Community Feel
The community offers a variety of social and wellness activities fostering engagement, though some families feel the skilled nursing area lacks warmth and empathy.
Safety & Security
While 24-hour nursing and emergency response systems are in place, some reviews raise concerns about patient supervision and safety protocols in skilled nursing.
Amenities
Reviews
Based on 34 reviews
Reviews for Touchmark On South Hill reflect a mix of strong praise for nursing care and rehabilitation services, especially physical and occupational therapy, alongside concerns about communication and staffing in the skilled nursing unit. Positive comments highlight compassionate nurses and well-maintained facilities, while negative feedback centers on poor communication, occasional safety issues, and dissatisfaction with social worker support. Overall, families report satisfaction with assisted living care but express caution regarding skilled nursing experiences.
- Nurses and aides provide wonderful, compassionate care
- Physical and occupational therapy programs effectively support recovery
- Building services maintain the facility in excellent condition
- Communication from staff and social workers is often lacking or delayed
- Concerns about safety and supervision in skilled nursing areas
- Front desk staff sometimes unhelpful or unresponsive to family inquiries
Natasha McClure
I met with their hiring manager after rescinding my job offer, and she was incredibly understanding and kind. I believe this interaction truly reflects a level of professionalism that many other workplaces lack.
Jake
Building services really keeps this place in tip top shape. Those guys are incredible!
Elaine Perkins
My husband broke his femur and had hip replacement surgery. After leaving the hospital he spent 20 days at Touchmark on the South Hill. The nurses caring for him as well as the aids were wonderful. Their PT and OT professionals really helped him and prepared him to go home. I also appreciate all the help and support from the staff including our social worker, Brandy. This was a safe, wonderful, caring place for my husband to be and it’s beautiful too. We highly recommend this place.
5 more residents rated this community with an average of 4.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$5,250 – $8,400/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $5,250 to $8,400 monthly, which aligns with the comprehensive services offered including skilled nursing, memory care, and independent living options. While many families find value in the quality of nursing and amenities, some negative reviews about communication and staffing may impact perceived value for skilled nursing residents.
Location & Neighborhood
About the Area
Located in Spokane's Lincoln Heights neighborhood, Touchmark On South Hill benefits from a blend of suburban calm and convenient access to shopping, dining, and natural attractions. The area features lush greenery and parks, with nearby Manito Park and local golf courses enhancing outdoor opportunities. Lincoln Heights offers a community-oriented atmosphere with essential services close by.
Nearby Attractions
- Manito Park
- Creek at Qualchan Golf Course
- Lincoln Heights Shopping Center
Public Transportation
- Local Spokane Transit Authority bus routes serving South Hill
- Nearby access to regional transit connections downtown
Questions & Answers
Community Updates
Latest News
2025-09-05T18:12:35.000Z
Cottages Available Imagine starting each day with more time for the things you love. At Touchmark, cottage living means the privacy of your own home plus the peace of mind that comes with maintenance-free living. From welcoming neighbors to enriching programs and chef-prepared meals, life here is full of connection and possibility.
2025-05-23T19:28:57.000Z
The Touchmark on South Hill Classic Car Show Saturday, August 2 from 10 am - 2 pm Lunch served at 11 am Touchmark on South Hill 2929 S Waterford Dr, Spokane, WA 99203 Join us for our annual family-friendly Car Show and fundraiser benefiting the Spokane Walk to End Alzheimer's effort. In addition to the array of impressive cars, a hot dog lunch will be available starting at 11 am for a $5 purchase while supplies last. Stay tuned for coming details on entertainment as well!
2025-05-22T18:44:47.000Z
Resident Panel Discussion: What Matters Most to You? Wednesday, June 18 at 11 am Thinking about your next chapter—but not sure what it could look like? Join us for a thoughtful conversation with residents who’ve been in your shoes. Over a complimentary lunch, hear firsthand stories about why they chose to move, how they navigated the process, and what life looks like today. You’ll have the chance to ask questions, reflect on your own goals, and consider what kind of lifestyle could best support the life you want to lead. What would help you feel confident in taking your next step?
2025-04-17T17:31:47.000Z
Cinco de Mayo Fiesta Monday, May 5 at 4 pm Four Seasons Dining Room and Patio Join us as we celebrate the victory of Mexico over France during the Battle of Puebla in 1862—also known as Cinco de Mayo! Enjoy an authentic Mexican dinner and, of course, margaritas!
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