Truewood By Merrill, New Bern
$2,195 – $4,940/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About Truewood By Merrill, New Bern
Truewood By Merrill, New Bern stands out with its comprehensive care options including independent living, assisted living, and a dedicated memory care unit. Located near medical facilities and shopping, it supports residents’ independence while providing tailored assistance when needed. The community features well-maintained grounds, a variety of engaging activities like card games and music programs, and a robust dining experience praised for quality meals. Staff are frequently recognized for their friendliness and responsiveness, creating a supportive environment where residents can stay active and connected. With 24-hour staffing and nursing care, Truewood balances safety and social engagement in a comfortable setting.
Our Care Approach
Truewood By Merrill emphasizes customized care that balances independence with support, offering nursing care, medication management, and assistance with daily living. The memory care unit aims to provide a safe environment with specialized staff, though experiences vary. Staff are described as compassionate and attentive in assisted and independent living settings.
Family Experience
Families often note positive communication and helpfulness from staff, especially during transitions into assisted or memory care. Visits reveal a lively environment with plenty of activities and good food, though some families have experienced frustration with memory care management and responsiveness.
Care & Services
Services and care programs available at Truewood By Merrill, New Bern.
Medical Care Services
Includes 12-16 hour nursing, 24-hour call system, medication management, and health monitoring tailored to resident needs.
Personal Care Services
Assistance with bathing, dressing, grooming, mobility, and daily living activities is provided with a focus on maintaining independence.
Specialized Care
Memory care services support residents with dementia and mild cognitive impairment, featuring trained staff and engagement activities, though some reviews indicate variability in care quality.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Common areas and grounds are regularly described as clean and well-kept, with beautiful gardens and neat facilities. However, some memory care rooms were reported as unclean by a few reviewers.
Atmosphere & Community Feel
The community atmosphere is generally warm and social, with many residents participating in games, music, and other group activities. Staff engagement supports a family-oriented environment.
Safety & Security
Truewood offers 24-hour staffing, emergency alert systems, and daily wellness checks, ensuring resident safety. Wheelchair accessibility and nursing care availability further enhance security.
Amenities
Reviews
Based on 53 reviews
Reviews highlight strong satisfaction with the caring staff, quality meals, and active lifestyle opportunities. Many families appreciate the smooth transitions and supportive environment, especially in assisted and independent living. However, some concerns were raised about the memory care unit, citing cleanliness and care quality issues. Overall, the community receives positive feedback for its atmosphere and services, with a few critical voices urging caution for memory care placement.
- Staff are friendly, helpful, and caring
- Meals are consistently praised as great
- Residents enjoy frequent social activities and outings
- Memory care unit cleanliness and care quality concerns
- Communication difficulties with management in some cases
- Issues with laundry and room maintenance reported by some families
Scott Haning
I extremely please with my mom's care and living conditions. She is very happy at Truewood. Every time I call her it seems like she is off to go to another activity (she likes cards). I am so happy for her and thank Tyler and his wonderful team!
Lisa Williams
I am so pleased with the Memory Care Unit at Truewood. My mom has been there for a few weeks after living in house with my family for over 5 years and is making a pretty smooth transition because of the their staff. This has been an adjustment on both myself and my mom. However, we have both received the support we've needed. I've had assistance from the beginning working through paperwork and all the administrative items and she is in a safe, caring environment. Each time I visit, I discover more positive aspects from engaging activities to outside areas where we can visit. I appreciate all Truewood is doing on behalf of my mom.
John Posey
We, at Home Instead, think a lot of the Truewood staff. Quality facility. Great staff.
15 more residents rated this community with an average of 3.8 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,195 – $4,940/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $2,195 to $4,940 monthly, with starting costs below the local average, suggesting competitive value. The inclusion of transportation, meals, housekeeping, and a wide range of activities supports a comprehensive package. Some families feel the cost matches the quality, while concerns in memory care raise questions about value in that area.
Location & Neighborhood
2701 Amhurst Blvd, New Bern, NC 28562
Get DirectionsAbout the Area
Situated in New Bern, North Carolina, Truewood By Merrill benefits from proximity to medical offices, shopping centers, and dining options. The area supports an active lifestyle with parks and golf courses nearby. The neighborhood offers a blend of convenience and community resources suitable for seniors seeking both engagement and access to healthcare.
Nearby Attractions
- La Rosa Italian Restaurant
- Starbucks
- Local golf courses and putting greens
Public Transportation
- Community-provided transportation services
- Local transit options in New Bern
Questions & Answers
Community Updates
Latest News
2025-10-09T14:02:36.000Z
It is time for our annual holiday card contest! After reviewing many incredibly beautiful submissions, we had the challenging task of narrowing down the options to 11 finalists and we are proud to say one of our resident's cards is included in the contest! These pieces of art were created by residents across the company and the top winners will be featured on our company-wide holiday cards. ❄️ Vote for your favorite card by clicking the link below then selecting the "thumbs up" at the bottom of your favorite work of art. You can vote once daily. Voting closes at midnight on October 22nd. Click here to cast your vote:
2025-10-08T23:26:24.000Z
Over 11 million Americans care for loved ones living with Alzheimer’s disease and other kinds of dementia. Caring for a loved one with memory loss can be deeply meaningful, but as their needs increase, it may become harder to provide the level of support they need at home. When that time comes, exploring memory care options can be a thoughtful step toward helping them feel comfortable and improving quality of life. Read our new blog to learn more:
2025-10-08T22:18:16.000Z
Enjoy lunch on us!
2025-10-04T14:03:22.000Z
Discover the vibrant lifestyle waiting for you at Truewood by Merrill, New Bern! 🌟 Explore all that our community has to offer and see why so many choose to call us home. Click the link to watch our short tour and experience the charm firsthand:
2025-10-01T14:01:12.000Z
Retirement is a major milestone. This is a time of excitement, exploration, and freedom. However, it can also come with a few unexpected challenges. One prevalent issue that some seniors experience is the shrinking of social groups. Many don’t see their friends and colleagues as often which can lead to loneliness. How can you expand your social network and make new friends in retirement? A good number of active older adults are opting to move to senior living communities for an opportunity to connect with like-minded individuals. Watch this video to learn about the social benefits of a senior living community:
2025-09-28T14:05:27.000Z
Our Inspire Connection Program embodies what is important to you and your loved one. We are committed to people, place, and purpose. Using a Montessori approach designed for memory care, residents can engage in community roles, routines, and activities, bringing a sense of belonging and well-being. Do you have questions about the Montessori approach to memory care? Watch this video to learn more:
2025-09-26T17:41:27.000Z
Leaving a longtime home can feel overwhelming—but it can also open the door to a new beginning filled with connection, comfort, and support. 💛 In our latest blog, guest blogger Eric Johnson shares how his mom making the move to senior living is not just about leaving a home, but about finding a new one. 👉 Read more here:
2025-09-11T14:02:00.000Z
Today, on 9/11, we take the time to remember the 3,000 people who lost their lives 24 years ago. We will never forget.
2025-09-10T17:27:20.000Z
Lillian turns 101! We love celebrating milestones with our residents. 101 years young! 💛
2025-09-01T14:10:16.000Z
Happy Labor Day! Thank you to all our incredibly hard working team members for your dedication, compassion, and expertise. We’re so grateful for everything you do to make our community a place where everyone feels like family. Enjoy your well-deserved day of recognition! 😊
Ready to learn more about Truewood By Merrill, New Bern?
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