United Living Community
$2,000 – $4,500/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About United Living Community
United Living Community in Brookings, SD, provides assisted living and skilled nursing care with private and shared room options. The community is wheelchair accessible and supports residents with daily activities and medication management. While it offers essential amenities like laundry facilities and common areas, it does not provide meals or organized activities, placing more independence on residents. Located in a small city setting, it offers affordable care compared to local averages, making it a practical choice for families seeking basic support services. However, families should be aware of concerns raised about management and staff treatment that may impact the living experience.
Our Care Approach
United Living Community provides basic assisted living and skilled nursing services with a focus on daily living assistance and medication management. However, reviews suggest that care quality may be inconsistent due to management challenges and staffing issues, which could affect responsiveness and resident well-being.
Family Experience
Families report mixed experiences; some appreciate the clean environment and affordable costs, while others are troubled by management’s lack of transparency and employee treatment. Communication appears limited, and some families note a lack of organized activities or meal services, requiring more involvement from families.
Care & Services
Services and care programs available at United Living Community.
Medical Care Services
Skilled nursing care is available, including medication management and health monitoring, though some reviews mention inconsistent wound care practices.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and transfers is provided, supporting residents’ independence within an assisted living framework.
Specialized Care
No memory care or behavioral care services are offered; care focuses on general assisted living and skilled nursing needs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and nice, with adequate upkeep of rooms and common areas.
Atmosphere & Community Feel
The atmosphere is mixed; some residents and visitors find staff friendly, but employee reviews indicate a tense and sometimes toxic work environment that may affect resident experience.
Safety & Security
No specific safety or security issues were mentioned, but concerns about management’s priorities may indirectly impact overall resident safety and care quality.
Amenities
Reviews
Based on 17 reviews
Reviews for United Living Community show a mixed to negative overall sentiment, with many residents and visitors praising the friendliness of some staff but expressing serious concerns about management practices and employee treatment. The facility’s cleanliness and physical environment receive some positive notes, but dissatisfaction with upper management and staff morale is a recurring theme.
- Facility is clean and well-maintained
- Some staff members are friendly and caring
- Affordable pricing compared to local averages
- Upper management criticized for poor treatment of employees
- Reports of favoritism and toxic work environment
- Concerns about inadequate wound care and documentation
May
I am absolutely disgusted and appalled by the way they treat their employees at this place. While visiting my grandfather earlier this week, I overheard one of the upper supervisor/managers scolding one of their employees for not being able to bend over and wipe something off of the floor..... what deeply disturbed me was that this employee was obviously and visibly very pregnant and a young lady. How nasty and dehumanizing. From what I heard and saw, this employee was great at their job and did everything else right - except for being able to bend all the way down to the floor. You're telling me there wasn't a single other person in ULC that could have helped that poor young lady wipe something off of the floor? I saw SEVERAL other CNA'S around the building, some even just standing around and chatting. Even the upper management couldn't help her out? Or even provided her with tools to help her wipe something off the floor? Disturbing. From the way they treat their pregnant employees, I can't even imagine how they treat the elderly and vulnerable residents there. This place needs to do way better!!!! And treat their employees like human beings!!!
Valerie Witte
I would never recommend this as a place of employment for anyone. They discrimate towards their employees.
Dea Massey
Toxic. Upper management has obvious favorites. Wound care orders not followed due to lack of supplies. Upper management lunches biweekly. False documentation of pressure wounds or no documentation. Copy and pasting done for skilled notes. They get restraining orders against spouses weeks after an incident supposedly happened that hurt a CNAs feeling. Temp nurses and CNAs abound.
6 more residents rated this community with an average of 2.8 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,000 – $4,500/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The community offers lower pricing than the Brookings area average, which may appeal to budget-conscious families. However, the value is tempered by concerns about management, staff morale, and limited amenities such as meals and activities, which families should weigh carefully.
Location & Neighborhood
405 1st Ave, Brookings, SD 57006
Get DirectionsAbout the Area
Situated in Brookings, South Dakota, United Living Community is located in a small city environment with access to local pharmacies, medical specialists, and dining options nearby. The neighborhood offers a quiet setting with basic amenities within easy reach, supporting a practical lifestyle for seniors.
Nearby Attractions
- BBC Coffee
- Ram & O'Hares Restaurant
- Grace Lutheran Church
Public Transportation
- Local city bus services (details not specified)
- Taxi and rideshare options in Brookings
Questions & Answers
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