University House Issaquah
$4,430 – $9,835/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About University House Issaquah
University House Issaquah stands out with its extensive range of living options, from cozy studios to spacious three-bedroom penthouses, set against the scenic backdrop of the Cascade Mountains. This community blends active independent living with supportive assisted living and specialized memory care, all within a maintenance-free environment. Residents benefit from nearly 200 monthly life enrichment events, including cultural outings, fitness classes, and resident-led activities. The on-site full-service restaurant with chef-prepared meals and a wellness center staffed by a registered nurse underline the community’s commitment to health and enjoyment. Its affiliation with the University of Washington Retirement Association adds a unique academic and cultural dimension to daily life.
Our Care Approach
University House Issaquah emphasizes a balanced approach combining assisted living, independent living, and memory care tailored to individual needs. The presence of 12-16 hour nursing services, 24-hour call systems, and behavioral care options reflects a commitment to comprehensive support while encouraging resident independence.
Family Experience
Families often remark on the welcoming staff and the quality of care their loved ones receive, appreciating the communication and support during visits. However, some families have experienced frustration with responsiveness and transparency, particularly regarding mental health assessments and facility maintenance.
Care & Services
Services and care programs available at University House Issaquah.
Medical Care Services
Includes 12-16 hour nursing coverage, medication management, health monitoring, and 24-hour call systems to ensure resident well-being.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and mobility support is available, supporting residents’ independence.
Specialized Care
Memory care and behavioral care services are provided, addressing the needs of residents with dementia and other cognitive challenges.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The community is generally described as clean and well-maintained, though some reviews note issues such as only one working elevator, raising safety concerns for wheelchair users.
Atmosphere & Community Feel
Residents enjoy a lively atmosphere with numerous social and cultural activities, fostering engagement and opportunities to socialize, though some report occasional staff insensitivity.
Safety & Security
Safety measures include 24-hour awake staff and emergency alert systems, but elevator maintenance issues have caused some unease among residents and families.
Amenities
Reviews
Based on 53 reviews
Reviews highlight a generally positive experience with praise for the beautiful setting, quality dining, and attentive staff. Some concerns include elevator maintenance, occasional unfriendly kitchen staff, and a few reports of poor communication or insensitive handling of mental health issues. Overall, residents and families appreciate the care and amenities, though a minority express dissatisfaction with specific service aspects.
- Beautiful, serene location ideal for retirement
- Great food with chef-prepared meals
- Caring and attentive staff praised by many
- Concerns about elevator reliability and safety
- Reports of unfriendly kitchen staff toward guests of color
- Frustration over communication and handling of mental health admissions
ann marie nicholas de souza
I think the kitchenbstaff are not friendly to guess of color
Judy Giaudrone
University House Issaquah smilingly strings you along for months and then just drops you. Plop!! Plunk!! If there were issues with my becoming a resident, those issues should have been brought out in the open and discussed much, much earlier on. Not after much emotional investment, time investment, and financial investment. I had already been given a specific unit number, had made unit-specific purchases, had measured walls, etc. Then, after months of planning and paperwork and socializing and deposits, an unknown person phoned and said I was too depressed to become a resident. What more can I do other than medications and counseling? Are there really, truly no other depressed residents at University House?? They did not even allow me to keep my already-scheduled appointment with their own in-house mental health staff. They were downright cruel! Not professional. Insensitive. Uncaring. Cold. Cruel. Closed-minded. Last munute. I cannot tell you how underhanded they are!! I am hoping to find recourse for their horrific behavior. They turned out to be the absolute worst with timing and people skills!! Stay away.
Martin Kiarie
Premier home for the elderly, serene location perfect for retirement.
12 more residents rated this community with an average of 4.8 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,430 – $9,835/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $4,430 to $9,835, University House Issaquah offers competitive pricing below the local average. The variety of amenities, extensive programming, and specialized care options provide strong value, though some service inconsistencies noted in reviews may affect perceived value for certain families.
Location & Neighborhood
About the Area
Located in North Issaquah, University House benefits from a peaceful suburban setting near the foothills of the Cascade Mountains. The neighborhood offers a blend of natural beauty and convenient access to healthcare, shopping, and cultural venues, making it an appealing location for seniors seeking both tranquility and community engagement.
Nearby Attractions
- Overlake Medical Clinic
- Mercurys Coffee
- Cougar Mountain Regional Park
Public Transportation
- Scheduled community transportation services
- Local transit options connecting to Issaquah and nearby cities
Questions & Answers
Community Updates
Latest News
2025-10-02T18:51:45.000Z
Last week we told you the big news.. we're celebrating our third consecutive year of voter recognition in The Seattle Times Best in the PNW competition! We are so grateful and honored for your support. Click on the link to learn more about what we do.
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2025-09-24T20:24:06.000Z
As part of Falls Prevention Awareness Week, we encourage older adults to act now to reduce risks and stay active. Era Living’s longstanding partnership with The Plein Center for Healthy Aging at the University of Washington School of Pharmacy is focused on evidence-based programs which empower older adults with the knowledge to thrive in safety and better health. Preventing falls is possible!
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2025-09-23T18:01:14.000Z
To all who are celebrating, we wish a happy Rosh Hashanah!
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2025-09-22T17:12:25.000Z
The votes have been counted! For the third year in a row, Era Living has been voted one of the “Best Senior Community” winners in the Seattle Times Best in the PNW competition! We are very grateful for the privilege of creating safe and inviting communities for our residents, their families, and friends. Your ongoing support means everything to the hard-working and devoted professionals at our eight communities. We are looking forward to another amazing year ahead! The full list of winners is found here:
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2025-09-04T16:48:08.000Z
September is Healthy Aging Month, a reminder that aging well is about living life to the fullest! We celebrate healthy aging through lifelong learning, meaningful connections, and staying active in body, mind, and spirit.
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2025-08-25T00:23:50.000Z
We had a wonderful time at our Fort Casey picnic! The sun was shining, the breeze was perfect, and the views from Admiralty Head Lighthouse were absolutely breathtaking. It was a perfect day filled with great company, bright blue skies, and beautiful scenery.
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2025-08-24T23:59:15.000Z
Our residents had a wonderful time at the Issaquah Community Center enjoying a special summertime performance by the Jet City Players! The wonderful tunes had everyone tapping their toes and singing along to "Classic Hits Through The Ages." What a perfect afternoon of live music and fun with friends!
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2025-08-19T18:56:42.000Z
Our new blog post takes a look at the 2025 Reputation Awards. We’re honored that The Gardens at Town Square received our first-ever 900 Award for customer satisfaction, and several Era Living communities have been recognized with the 800 Award. We thank you for your continued support and for helping us create communities where older adults thrive. Read more about what makes our communities so special here:
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2025-08-19T18:55:41.000Z
Thank you to everyone who joined us for our open house in the beautiful Cascade Courtyard! We had a wonderful time meeting new friends and neighbors. If you weren't able to make it, feel free to contact our Community Relations team at (425) 600-4966 to schedule a private tour. We'd love to show you what makes our community feel like home.
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2025-08-11T18:50:45.000Z
What a perfect day to be together on the lake! Our residents had a wonderful time soaking up the sun and enjoying the views on an Argosy Cruise to the Ballard Locks, as boats of all sizes passed through. There's nothing better than good company and a great Northwest adventure.
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