Waterfall Health of Brown Deer

When visiting the place,it was very clean,and staff was very friendly, hopefully one day I can work there,I have tried many times to work there,but for some odd reason, they just dont want me, because of my age...

If you have a choice at all. Do not send anyone you love here. The absolute minimum of care in a dirty facility. Our loved one was left in a mess multiple nights when drains and connections weren't properly closed. They went unwashed for over a week. Oral care was never performed. I've witness a puddle in the common area once when I arrived. 3 hours later; I was leaving. The spill still there. A " caregiver" sitting near it watching TV in a wheelchair. The place was just gross! Workers were mostly seen outside on smoke breaks or sitting at the desk on their phones. The smell of human waste when walking in was ever present. It needs to be taken over by people who care.

Majority of the staff are rude; lazy and lie consistently. They come to work just for the paycheck and care less about providing quality care to the patients. When you ask for help they make you feel bad for asking. You speak up, then the patient suffers later when family leaves. I could go on and on about our family’s experience there. We got our family member out of there as soon as we could. Just terrible experience and then helping with discharge was even worse and lies lies lies, avoiding talking to us and avoided helping with what they were suppose to do.