Waterstone On Augusta
$5,300 – $5,300/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Waterstone On Augusta
Waterstone On Augusta stands out in Greenville’s Greater Sullivan neighborhood by combining comprehensive assisted living and memory care with a lively, engaging environment. Residents benefit from 24-hour supervision, specialized dementia support, and nursing care tailored to individual needs. The community’s extensive amenities include fitness and wellness rooms, arts and music programs, serene walking paths, and pet therapy events that bring joy and comfort. Its downtown location offers easy access to pharmacies, medical centers, and local dining spots, making daily life convenient and connected. Families appreciate the attentive staff and the community’s focus on fostering meaningful social connections alongside quality care.
Our Care Approach
The community emphasizes individualized care plans developed collaboratively with residents, focusing on nursing support, medication management, and dementia care. Staff dedication is evident, especially during challenging situations like power outages, highlighting a commitment to resident well-being.
Family Experience
Families often experience a welcoming environment with attentive staff who provide personalized care. Communication with management can be inconsistent, leading to some frustration. Visitors appreciate the community’s social activities and the proximity that allows easy visits to loved ones.
Care & Services
Services and care programs available at Waterstone On Augusta.
Medical Care Services
Includes 12-16 hour nursing, medication management, health monitoring, and 24-hour supervision tailored to assisted living and memory care residents.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, mobility support, and personal hygiene is provided to meet individual needs.
Specialized Care
Dedicated memory care programs support residents with dementia and Alzheimer’s, including secure environments and engaging therapeutic activities like pet therapy.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally well-maintained with positive remarks about the building’s appearance and upkeep, though some reviews imply operational strain due to staffing.
Atmosphere & Community Feel
Residents and staff describe a friendly, engaging atmosphere with social activities that encourage interaction, including resident-run events and pet therapy days.
Safety & Security
Waterstone On Augusta provides 24-hour supervision and emergency alert systems, ensuring residents’ safety, especially important for memory care residents.
Amenities
Reviews
Based on 27 reviews
Reviews highlight a caring and dedicated staff, especially praising the nursing team and therapy services. Many residents and families note the positive atmosphere and engaging activities, including pet therapy. However, some concerns arise around management responsiveness, staffing levels, and food quality, reflecting mixed experiences. Overall, the community is seen as supportive and affordable for downtown Greenville, with room for improvement in communication and staffing consistency.
- Staff and nursing team genuinely care about residents and each other
- Engaging activities like pet therapy and music programs are well-loved
- Affordable pricing for a downtown Greenville location
- Sales and management communication can be slow or unresponsive
- Understaffing and high turnover affect daily operations
- Food quality and activity variety receive criticism from some families
J Michael Goff
I can't speak to the living conditions, or services provided. However, I can speak to the sales team lack of effort. We had been looking for a place for my mom. I reached out to Waterstone on MULTIPLE occassions. I never got a call back. 2 months pass- Late last night, I received an email from the sales director offering to help. ???? Every other place we called, returned our calls immediately, tours set up and done within a few days. My Mom loved Waterstone when she and her husband toured it 2 years back, but weren't quite ready to leave their home. That's why our first call was to Waterstone. It's a shame sales doesn't seem to care much.
Tanya Taft
I am the DON at Waterstone and am so blessed to be a part of this family. In all my nursing years this is the best job I have ever had. We have a wonderful staff who truly care about our residents and each other. To be able to come to work each day here is a blessing from God. This week without power due to the storm our team has stepped up and shown what it truly is all about and that is caring for others. Thank you all. As we continue to grow with staff and residents and continue to up our standards of care I am amazed at what our team accomplishes each day. This is the place I would be proud of to live my retirement years at. Thank you all for letting me part of your family.
Lexi Hamm
Overall, Waterstone on Augusta is a positive, supportive, engaging environment for my parents. The affordability and cost are outstanding for downtown Greenville. It's nice to know Mom is around the corner if she needs anything. Thank you Waterstone on Augusta!
9 more residents rated this community with an average of 4.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$5,300 – $5,300/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
At $5,300 per month, Waterstone On Augusta is priced above the local average but offers extensive amenities and specialized memory care services. Reviews suggest good value for the location and care level, though some families question the balance of cost versus food and staffing quality.
Location & Neighborhood
About the Area
Located in Greenville’s Greater Sullivan area, Waterstone On Augusta benefits from a culturally diverse neighborhood with convenient access to healthcare facilities, pharmacies, and local eateries. The downtown setting offers a blend of urban amenities and green spaces, providing residents with both convenience and tranquility.
Nearby Attractions
- Green Fetish Café
- Taco Bell Restaurant
- Lush local parks and walking paths
Public Transportation
- Local bus routes serving Greater Sullivan neighborhood
- Nearby transit stops connecting to downtown Greenville
Questions & Answers
Ready to learn more about Waterstone On Augusta?
Get your free personalized path or schedule a visit today.