Wesley Gardens
$3,300 – $7,400/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Wesley Gardens
Wesley Gardens is a large skilled nursing and rehabilitation center located in Rochester's East Avenue neighborhood. The community provides round-the-clock nursing care with 12-16 hour nursing shifts and 24-hour supervision, supporting residents with daily activities like bathing, dressing, and medication management. While the facility is older and some areas show wear, dedicated staff members, including physical therapists and activity coordinators, strive to meet residents' individual needs with patience and kindness. The community offers a variety of amenities such as a library, fitness room, garden, and scheduled activities to encourage engagement. Its proximity to Highland Hospital and local dining spots adds convenience for families and residents alike.
Our Care Approach
Wesley Gardens emphasizes skilled nursing with 24-hour supervision and personalized assistance for daily living activities. The presence of dedicated physical therapists and attentive CNAs suggests a focus on rehabilitation and resident engagement, though staffing shortages and management challenges appear to affect consistency.
Family Experience
Families report mixed experiences; some appreciate the openness to visits and the kindness of specific staff, while others express frustration with poor communication from management and social workers. Overall, family satisfaction varies widely depending on individual interactions and care received.
Care & Services
Services and care programs available at Wesley Gardens.
Medical Care Services
Provides 12-16 hour nursing shifts, medication management, health monitoring, and 24-hour supervision.
Personal Care Services
Assistance with bathing, dressing, mobility support, and non-ambulatory care.
Specialized Care
Rehabilitation services including physical therapy; memory and behavioral care are not offered.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews describe the facility as dirty with sticky floors and bathrooms needing care, indicating ongoing maintenance challenges.
Atmosphere & Community Feel
Despite some negative feedback, several reviewers note a welcoming environment where residents appear well cared for and staff engage warmly with them.
Safety & Security
No explicit safety concerns were detailed, but some reviews mention issues with staff responsiveness to call bells, which could impact resident safety.
Amenities
Reviews
Based on 71 reviews
Reviews of Wesley Gardens are deeply mixed, with a significant number of negative comments focused on cleanliness, staff responsiveness, and facility upkeep. However, some families praise the compassionate care from specific staff members and the welcoming atmosphere during visits. The overall rating of 2.5 stars reflects this divide, highlighting challenges in management and maintenance alongside pockets of dedicated caregiving.
- Staff members like physical therapists and CNAs showing dedication and compassion
- Family visits are welcomed and communication with some staff is appreciated
- Activity coordinators and support staff go beyond basic duties to assist residents
- Frequent complaints about uncleanliness and sticky floors
- Reports of unresponsive or rude staff and unanswered call bells
- Concerns about outdated facilities and management issues
Imfeelin' Luckey
Horrible place unclean and rude staff that just want to be little you avoid at all cost ...should be closed down
Chaim Heinemann
Great care. They really are doing great with my uncle. Family visits are always welcome which we appreciate immensely.
Jodi
My husband was extremely neglected, I would not recommend this place to anyone.
15 more residents rated this community with an average of 3.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,300 – $7,400/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing information is not provided, making value assessment difficult. However, reviews suggest that while some families find the care quality satisfactory, others feel the facility's condition and staffing issues undermine its value proposition.
Location & Neighborhood
About the Area
Situated in Rochester's East Avenue area, Wesley Gardens benefits from proximity to Highland Hospital and its oncology center, ensuring access to advanced medical services. The neighborhood features local dining and coffee shops, contributing to a culturally diverse and active community environment.
Nearby Attractions
- Highland Hospital
- Half Pint Pub
- Locals Only Coffee Shop
Public Transportation
- Local Rochester bus routes serving East Avenue
- Accessible parking available on site
Questions & Answers
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