West Oaks Senior Care & Rehab Center
$3,800 – $6,200/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About West Oaks Senior Care & Rehab Center
West Oaks Senior Care & Rehab Center brings a sense of pride to Detroit’s Berg-Lahser neighborhood, where residents find a clean, well-kept environment that stands out for its attention to detail—shining floors, spotless baseboards, and bright, cheerful staff who seem genuinely happy in their work[3]. The culinary team receives consistent praise for going above and beyond, offering restaurant-style dining and special diets, while the community’s amenities—like a fitness room, spa, arts and activity rooms, library, and garden—encourage both relaxation and social connection[4]. With 24-hour supervision and 12–16 hours of nursing care daily, families can feel confident their loved ones are supported around the clock[4]. Scheduled activities, from movie nights to music programs, keep days lively, and the surrounding area offers easy access to pharmacies, parks, and local coffee shops[4]. West Oaks is especially noted for its cleanliness, attentive staff, and strong sense of teamwork among caregivers[3]. Highlights: - Exceptionally clean environment with daily upkeep that impresses visitors and residents alike[3]. - Culinary team recognized for quality meals and accommodating special dietary needs. - Wide range of amenities and activities designed to support both health and happiness.
Our Care Approach
West Oaks provides skilled nursing care with a focus on cleanliness, dignity, and personalized support for daily activities like bathing, dressing, and medication management[4]. The care philosophy appears to emphasize a team approach, with staff working together to address resident needs, though some reviews suggest room for improvement in consistency and communication. Rehabilitation services are available, but therapy sessions have been described as brief by some families.
Family Experience
Families visiting West Oaks often notice the cleanliness and the positive attitude of many staff members, with some going out of their way to assist with Medicaid paperwork and other needs[3]. However, experiences vary—some families feel welcomed and supported, while others report challenges with communication, especially around discharge and case management. Occasional staff rudeness has been noted, but several reviews highlight individual caregivers who made a difference during their loved one’s stay.
Care & Services
Services and care programs available at West Oaks Senior Care & Rehab Center.
Medical Care Services
24-hour nursing care, medication management, and health monitoring are standard, with 12–16 hours of direct nursing support each day[4].
Personal Care Services
Assistance with bathing, dressing, and other daily activities is provided, tailored to individual resident needs[4].
Specialized Care
Rehabilitation services, including physical and occupational therapy, are available, though some reviews note sessions may be brief. Memory care and behavioral health services are not specifically mentioned.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
West Oaks receives consistent praise for its cleanliness, with multiple reviews noting shining floors, clean baseboards, and overall upkeep that stands out in the area[3]. The facility appears ready for inspection at any time, suggesting high maintenance standards.
Atmosphere & Community Feel
The community fosters a bright, bubbly atmosphere, with staff described as genuinely happy and residents benefiting from a variety of scheduled activities and social spaces. However, some reviews mention a lack of private rooms and limited outdoor space, which may affect comfort for those seeking more solitude.
Safety & Security
With 24-hour supervision and nursing care, the facility emphasizes resident safety. No specific security features are detailed in the reviews, but the presence of round-the-clock staff suggests a secure environment.
Amenities
Reviews
Based on 89 reviews
Reviews for West Oaks Senior Care & Rehab Center are mixed, with many praising the facility’s cleanliness, the dedication of certain staff members, and the quality of the culinary team[3]. However, some families report inconsistent care, outdated facilities, and challenges with privacy and communication, particularly around discharge planning and visitor interactions. Positive experiences often highlight the bright, caring atmosphere and the responsiveness of staff to resident needs, while negative feedback focuses on food quality, limited recreational space, and occasional staff rudeness.
- Clean, well-maintained environment with shining floors and walls
- Attentive and cheerful staff who seem happy at work
- Culinary team praised for quality meals and special diet accommodations
- Some reports of inconsistent or impersonal care
- Facility described as outdated with limited private space
- Occasional staff rudeness and communication breakdowns
Jaci Rich
Dismal place for your love ones. The majority of the staff were rude and some treated patients poorly. The facility put on a “big show” on admission day, asking about the patients dining preferences and hobbies, then turned around and served the same unpalatable “slop” unfit for most patients. The facility was/is old and outdated with little room for recreation. There were no single units for purchase, making it extremely uncomfortable for those patients desiring privacy and personal comfort. The so called garden/ patio was about 6x8 feet located in the alley! Yes the alley. The therapy OT and PT was marginal and very brief. The post care case management referrals were horrific. Case worker did not return any calls. So thankful that my mother’s care at that facility was short term and that the insurance kicked her out after two and a half weeks. Now for the positives… 2 or 3 staff people stood out as caring. I am sure they work hard and deserve some credit for keeping optimism in a gloomy environment.
Hannah Taubitz
Clean, wonderful and attentive staff, great care all around! Was not surprised to hear they’ve been awarded the AHCA Silver Award. Don’t overlook this place if looking for care for your loved ones!
Debora Dearring
Danielle Graham and Stephanie and Staff have been phenomenal in assisting with obtaining Medicaid for our brother. Everyone has been wonderful to our brother and we appreciate you all!!! The Dearring Family!!
37 more residents rated this community with an average of 3.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,800 – $6,200/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing information is not specified in the available data, making it difficult to assess value directly. However, the community’s cleanliness, range of amenities, and dedicated staff are frequently mentioned as positives that may offset concerns about facility age and occasional care inconsistencies. Families should consider both the strengths in environment and activities, as well as the variability in care experiences, when evaluating value.
Location & Neighborhood
About the Area
Located in Detroit’s Berg-Lahser area, West Oaks sits in a neighborhood with a mix of local businesses and green spaces. A CVS Pharmacy is just a mile away, and parks and walking paths invite outdoor activity. The area offers a blend of convenience and community, with essential services and leisure options within easy reach[4].
Nearby Attractions
- Local parks and walking paths
- CVS Pharmacy (1 mile)
- Starbucks (4 miles)
Public Transportation
- Detroit Department of Transportation buses
- Ride-sharing and taxi services
Questions & Answers
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