Willows Of Arbor Lakes
$3,800 – $7,000/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
No
Wheelchair access
About Willows Of Arbor Lakes
Willows of Arbor Lakes brings a thoughtful approach to memory care in the heart of Maple Grove, Minnesota. Here, residents find a balance of comfort and specialized support, with 24-hour staff trained to assist those living with Alzheimer’s, dementia, and other memory challenges. The community stands out for its chef-prepared meals, engaging daily activities, and amenities like a movie theater, library, and fitness center. Families appreciate the open communication with staff and the focus on individualized care plans. While the building is modern and well-kept, what truly sets Willows apart is the dedication of long-term staff members who know residents by name and go the extra mile to support both residents and their families through the journey of memory loss.
Our Care Approach
Willows of Arbor Lakes emphasizes individualized care plans, 24-hour supervision, and a team-based approach to memory care. Staff are described as patient and attentive, with a focus on both medical and emotional needs. However, care quality can vary, and some families note that additional staff training, especially in dementia care, would improve the experience.
Family Experience
Families who are actively involved report positive relationships with staff, appreciate regular updates, and feel their loved ones are safe and cared for. Those who visit less frequently sometimes express concerns about care consistency and communication. Overall, family satisfaction appears closely tied to the level of engagement and communication with the care team.
Care & Services
Services and care programs available at Willows Of Arbor Lakes.
Medical Care Services
24-hour nursing, medication management, and health monitoring are standard, with staff trained to handle complex medical needs, including post-surgical recovery.
Personal Care Services
Assistance with bathing, dressing, transfers, and daily activities is provided, though some reviews note occasional lapses in personal care attention.
Specialized Care
Memory care programming is tailored to all stages of dementia, with activities designed to promote cognitive engagement and emotional well-being.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Most reviews mention clean, modern, and well-kept rooms and common areas, with housekeeping noted as reliable.
Atmosphere & Community Feel
Residents often socialize in groups, enjoying crafts, singing, and meals together, though some note that activities can be limited depending on resident abilities.
Safety & Security
The facility uses keypad entry for security, and residents are free to move about their units, with building entrances kept locked for safety.
Amenities
Reviews
Based on 13 reviews
Reviews for Willows of Arbor Lakes reveal a mix of heartfelt appreciation for dedicated, long-term staff and some concerns about inconsistent care and communication. Many families highlight the patience and kindness of caregivers, especially in the memory care unit, and note clean, spacious rooms and a variety of activities. However, a few reviewers report instances of neglect, unmet needs, and occasional staff shortages, emphasizing the importance of close family involvement to ensure quality care.
- Staff are patient, kind, and form lasting relationships with residents and families
- Clean, modern, and spacious living areas with good amenities
- Activities and chef-prepared meals are regularly praised
- Some residents experience neglect, especially with personal care and daily needs
- Staff can be hard to find at times, and communication with families varies
- A few reviewers mention unkind or impatient staff members
Amy Tay
The Willows of Arbor Lakes memory care unit is an excellent facility and prides themselves on taking excellent care of their residents. In saying this I've had the experience with several elderly family members and other care facilities that were horrific. No place is perfect, and there are unfortunately staff that has to be let go in every facility. The Willows does track that and does let go of people that are not good to the residents. In any situation just like in any company, you'll end up hiring people you regretted. I've read through the other reviews and I can see some of those situations. However, I've seen much worse at many other places that are actually newer and more beautiful. It is hard to find good staff and you tend to weigh out the pros and cons and hope the pros way out the cons. I will say that my father has been there for 5 years now and I have a close relationship with several of the staff that work there that have been there a long term and take care of my dad. I am extremely detailed about my father and worry about him because of Alzheimer's. The staff is patient with me and kind to me and that makes me feel that they understand what I'm going through. I call them frequently and look for help frequently and guidance because I don't know the journey I am on and need to know sometimes what to do and how to make things better. The staff at the Willows has helped me every step of the way take care of my dad. It seems there are people that think the staff should do more than what their contracted to do. I've seen a lot of residents where their family doesn't even visit them or if they do it's rare and they don't bring them shoes or clothes or toothpaste. They would never be able to take care for their family member and are very quick to judge a staff that literally has to care for some of these residents almost 100%. Most of them cannot walk or go to the bathroom by themselves or change their clothes or know where they are. Quite a few have to be fed and washed. I've seen the staff work very hard to care for every individual. I would never leave my father in a place where I did not trust that he would be safe or well cared for. I'm very thankful for the people that take care of my dad and I appreciate them very much. Again, my dad has been here 5 years and is safe and calm and has been through a total knee replacement and a total shoulder replacement while staying at this facility. There's no way he would have come through so well if it wasn't for the staff. The head nurse, Katrice, is one of the best people I have ever worked with and she make sure she walks through care plans carefully with me and ensures I am happy with what we agree upon and that I can track what needs to be done easily. When it comes to care facilities for our elderly family members in Memory Care, it's a journey that is very difficult and hard to manage. I applaud anyone who takes this journey and sticks closely to their loved ones during this time and finds a way to appreciate the people that work so hard to take care of them.
Deb Novak
My sister has been at Willows for 3 years now. The staff are truly angels. I could not do what they do, and they genuinely care about the residents. They saved my sister's life when we brought her up from Florida. She weighed 85 lbs and was emaciated. She is now very healthy and a normal weight. I don't understand some of the other reviews. My sister is always clean, checked on regularly, and the staff keep us informed of how she is doing. Her apartment is always spotless. The recreation person does what she can, but many of the residents are unable to do the exercises, play games, and art projects. Nevertheless, she knows all the resident's names and speaks to each of them individually. They do bring in live music on a regular basis. I highly recommend Willows and appreciate everything they have done for my sister.
Amy Jo Johnson
My friends mother is currently being served by this compsny but in a very poor manor. I was so sad when I saw the video of an employee serving her mom. No compassion what so ever. They don't wipe her face or brush her teeth and who knows what else. She is just an object to them. This woman was once a contributing member of our society. She is a mother, a sister,, a grandma. Then I watched their employee yell at the daughter in front of the mom...thinking she can't hear. This company refuses to fire this unkind person who clearly can not stand to care for a woman in the last moments of her life.
3 more residents rated this community with an average of 3.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,800 – $7,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting around $4,800—below the local average—Willows offers a competitive price for memory care in Maple Grove. The value is enhanced by amenities like chef-prepared meals, a movie theater, and a variety of activities, though some families feel that care consistency should match the price paid.
Location & Neighborhood
11955 80th Ave N, Maple Grove, MN 55369
Get DirectionsAbout the Area
Willows of Arbor Lakes sits in a convenient Maple Grove location, close to Fairview Maple Grove Medical Center and everyday amenities like pharmacies and cafes. The area is suburban and family-friendly, offering easy access to medical care and local shopping.
Nearby Attractions
- Fairview Maple Grove Medical Center
- Starbucks
- Lookout Bar & Grill
Public Transportation
- Local bus routes serve Maple Grove
- Accessible by car with on-site parking
Questions & Answers
Community Updates
Latest News
2025-10-09T15:18:22.000Z
With the fall season bringing cooler temps, you may be hesitant to venture outside for daily activities. But there’s still plenty of time before winter arrives to get out (or stay in) and do the things you love to maintain overall wellness. • Take a walk with friends outside to enjoy the fall colors and crisp, fresh air. • On cold days, stay inside and do chair exercises, resistance bands, stretches, or light weightlifting. • Join a book club or get together for coffee with friends to engage in social connections. As always, each of our Southview Senior Communities offers a full calendar of events and activities for every interest and capability. We encourage residents to participate and meet new friends, discover hidden talents, and live their best lives.
2025-10-02T15:28:09.000Z
October is National Apple Month! 🍎 Did you know this sweet and crunchy fruit is a superfood for seniors? Apples are packed with health benefits, including fiber-rich content that aids in digestion and promotes heart health. They’re also rich in antioxidants that support cognitive health and can help lower the risk of chronic diseases. No matter how you enjoy them—sliced, as applesauce, dipped in caramel, or baked into a pie—apples are a tasty way to boost overall well-being.
2025-09-24T15:00:26.000Z
Senior living offers all sorts of benefits to ensure residents are supported, happy, and living their best lives. Throughout all our Southview Senior Communities, you’ll find comfort and peace of mind with: • Simplified, maintenance-free living • A friendly and engaging community atmosphere • Round-the-clock access to staff and emergency response • Security features for enhanced safety • And so much more Our senior communities are designed with all the comforts of home—and then some.
2025-09-22T15:07:51.000Z
Crisp air, changing leaves, and pumpkin spice everything. Happy first day of fall! The beauty of this new season is a reminder to slow down and enjoy the abundance of color and vibrance that surrounds us. It’s also a cue to focus on releasing old habits or negative energy to make way for renewed thoughts, positive ideas, and supportive actions.
2025-09-10T15:00:41.000Z
The most common form of dementia, Alzheimer’s affects about 6 percent of seniors 65 and older. During World Alzheimer’s Month, it’s important to stay informed about ways to better care for ourselves in the hopes of preventing this disease. Alzheimer’s affects the thought, language, and memory portions of the brain. There is no cure and its cause is unknown, but it’s suggested that regular exercise, reducing blood pressure, and not smoking may reduce a person’s risk. To learn more, visit
2025-09-08T14:40:17.000Z
As the years progress and our bodies change, so, too, do the nutritional requirements for maintaining a healthy, active lifestyle. With autumn on the horizon, it’s a great time to highlight healthful options to enhance daily meals. Learn about some enticing fall season nutrition tips for seniors on our latest blog:
2025-09-03T15:00:32.000Z
September is Healthy Aging Month and the perfect time to focus on habits and routines—that are beneficial to overall wellbeing. Our Southview communities promote healthy aging for residents by offering a variety of options for happy, healthful living that include: • Nutritious, balanced meals prepared daily by our onsite chef • Exercise and fitness classes designed for all levels and capabilities • A full calendar of social activities that encourage engagement and interaction Find out more by visiting the Southview location nearest you:
2025-09-01T14:00:29.000Z
“There’s only one way to succeed in anything, and that is to give it everything.”—Vince Lombardi At The Willows of Arbor Lakes, our staffers give it everything to ensure residents have everything they need to live happily and comfortably in a welcoming environment. We tip our hats to our amazing crews and extend our gratitude for the personalized care and compassion they deliver every day. Dedicated. Diligent. Caring. Wishing a happy and relaxing Labor Day to every member of every hardworking crew—past or present, near and far.
2025-08-26T14:50:06.000Z
If you or a loved one are considering senior living, we’ve got great news! For those who want to downsize or find a more convenient lifestyle, senior communities provide a number of benefits in a safe, comfortable, and welcoming environment: • Events and social opportunities for making new friends • Fitness programs and healthy dining options for overall well-being • On-site care and services for greater peace of mind • Maintenance-free living • Transportation services for appointments and errands And that’s just the beginning. Our Southview Senior Communities have so much to offer, allowing residents to focus on the things they enjoy for a more relaxed way of life.
2025-08-21T15:04:51.000Z
On National Senior Citizens Day, we want to recognize and honor our senior residents for contributing their smiles, talents, laughter, and personalities to our Southview communities. Throughout time, seniors have shared their wisdom and experience to help encourage and shape the generations that followed. What we are today, we owe to the guidance of those before us. How will you celebrate the seniors in your life today?
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