Windsor Care Center Of Cheviot Hills
$7,204 – $9,050/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Windsor Care Center Of Cheviot Hills
Windsor Care Center Of Cheviot Hills provides skilled nursing and rehabilitation services in Los Angeles' Palms neighborhood, focusing on medical support and recovery. The community features 12-16 hour nursing care with 24-hour supervision, assisting residents with daily activities and medication management. Its amenities include a movie theater, arts and activity rooms, a spa/wellness room, and landscaped gardens with walking paths. Located near Kaiser Permanente West Los Angeles Medical Center and local pharmacies, it offers convenient access to healthcare and essentials. Families appreciate the facility’s clean environment and dedicated staff, though some reviews note challenges with communication and care consistency.
Our Care Approach
Windsor Care Center emphasizes skilled nursing with 12-16 hour care shifts and round-the-clock supervision, supporting residents with bathing, dressing, and medication management. While some staff demonstrate attentiveness and compassion, reviews indicate inconsistencies in care quality and responsiveness, highlighting areas needing improvement.
Family Experience
Families often appreciate the caring attitude of certain staff members and the clean environment, but many express frustration with communication barriers and difficulty reaching their loved ones. Admissions staff receive positive feedback for their support and responsiveness during placement.
Care & Services
Services and care programs available at Windsor Care Center Of Cheviot Hills.
Medical Care Services
Provides skilled nursing, medication management, health monitoring, and 12-16 hour nursing coverage with 24-hour supervision.
Personal Care Services
Assists residents with daily living activities such as bathing, dressing, and mobility support.
Specialized Care
Offers rehabilitation therapies but does not provide memory or behavioral care services.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is frequently described as very clean and well-maintained, with positive remarks about its organized and tidy environment.
Atmosphere & Community Feel
The atmosphere is mixed; some find it depressing and cramped due to shared rooms, while others note resident-run activities and a variety of amenities that encourage engagement.
Safety & Security
Safety concerns arise from reports of neglect, inadequate emergency responses, and unprofessional staff behavior, though the community maintains a 24-hour call system and supervision.
Amenities
Reviews
Based on 26 reviews
Reviews for Windsor Care Center Of Cheviot Hills are mixed, with praise for the cleanliness, physical therapy, and some attentive staff members. However, there are significant concerns about neglect, unprofessional behavior, and communication difficulties. Some families report serious incidents affecting residents' health, while others highlight positive recovery outcomes and helpful admissions staff.
- Clean facility with good amenities
- Skilled and attentive nursing staff
- Helpful and knowledgeable admissions team
- Reports of neglect and unprofessional behavior
- Difficulties contacting staff and poor communication
- Concerns about patient safety and emergency response
Claudia Gonzalez
Great skilled nursing facility. My grandmother was here a few months. All the nurses and staff were very nice and attentive. Stephanie in admissions is the best! She is very knowledgeable and answered all my questions/concerns. She made the process very easy. I toured a couple other SNFs which I was skeptical about, but when I toured this SNF I knew it was the perfect one for my grandmother. My grandmother was not excited about the food but that was expected as she has to follow specific diet. The kitchen did try to accommodate and prepare food that she liked. It’s a clean facility with good amenities. Over all I would definitely recommend this SNF.
Justin Kim
Horrible absolutely disgusting the CNAs are rude and unfriendly, one of them actually pushed my brother on the side to move
Vicki Daly Redholtz
My daughter was here and they called a private ambulance company instead of 911 when she was having seizures. They didn't recognize the seriousness of her situation. A couple of nurses were good , but mostly I felt like they didn't understand her situation and I would not recommend them. Three people to a room that was tiny and the whole atmosphere was depressing. When she was having seizures, she acted out and one of the nurses got upset at her instead of empathyzing
2 more residents rated this community with an average of 4.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$7,204 – $9,050/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly rates between $7,204 and $9,050, the community offers extensive amenities and medical services. However, mixed reviews about care quality and safety suggest families should weigh the cost against potential risks and benefits carefully.
Location & Neighborhood
About the Area
Located in the Palms neighborhood of Los Angeles, Windsor Care Center sits in a culturally diverse area with convenient access to medical centers like Kaiser Permanente West Los Angeles Medical Center and local pharmacies. The community benefits from nearby cultural sites and everyday amenities, reflecting a lively urban setting.
Nearby Attractions
- Kaiser Permanente West Los Angeles Medical Center
- King Fahad Mosque
- In-N-Out Burger
Public Transportation
- Local bus routes on Motor Ave
- Nearby transit connections in Palms neighborhood
Questions & Answers
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